Testimonials
23/8/24
Hi,
I brought both my cats Freddy and Dolly (Oliver and Freya) in to be neutered on Friday 23rd August.
Can I just say a big Thank you to all your staff, everyone was friendly, helpful, efficient and informative.
They are both doing well.
Once again Thank you.
Kind regards
Rachel Jones.
30/4/24
Good morning,
I just wanted to send a huge thank you to the Dodworth Road practice, particularly the person on reception at 07:30 this morning when we brought in a deceased cat that we had found at the side of the road.
No matter what we attend Abbey Vets for, whether it's our own cats, to drop off injured wildlife or the sadly deceased cat of this morning, I never fail to be amazed at the compassion of the team members, despite dealing with these situations day in and day out which no doubt causes a bit of empathy fatigue.
I think you are all fab, thank you for all you do.
Very best wishes,
Emma
Just wanted to say Thank you to the wonderful staff yesterday afternoon at the Barnsley branch, especially the lovely lady on Reception. We brought our fur baby to be put to sleep and we couldn’t have been treated any better, we were treated with kindness and respect, we were devastated to be saying goodbye to Ruby, but it was made so much better by your staff and we are so grateful.
Also Thank you to John and staff at High Green for their support over the last 15 years of looking after Ruby.
Many Thanks from the Fearnehough family x
V L Fearnehough
Thank you to everybody at the Barnsley surgery today. Our beloved cat Dusty had to be put to sleep and it was so very sad for us bringing him in. Everybody was so kind and caring, it made an awful day just that little bit easier.
Thank you,
Helen Wood and Paul Johnson
I would like to take this opportunity to thank everyone at Abbey Vets, Wombwell.
Bobby my 8 year old Chorkie went for his routine booster vaccination and during this Brian advised it would probably better for Bobby to have a fatty lump removed on his left hand side which was getting bigger and at the same time to remove one of his teeth and have dental.work carried out whilst under. I'd been putting this of for ages.
Rachel and Eve on reception answered all my questions that I had as well as the pre op forms for me to fill out.
This Wednesday 18th October 23 I took Bobby to Abbey Vets at 10am for his trip to the Hospital for his procedure. I was nervous for him because he is only a small dog and I know all operations carry a risk but was reassured by Rachel on Reception.
Eve was the nurse who talked me through what was going to happen during this procedure and who would be taking care of him whilst at the hospital, Eve asked if I would like a phone call when he was in recovery which I said yes to.
It was a very strange day without Bobby being with me but at 2:25pm Eve phoned me and greeted me with a very happy voice telling me everything had gone well with the operation and I could pick him up as planned at 4:30pm.
I attend Abbey Vets at the time arranged and Eve took me into the side room and explained the post operation routine for Bobby which was very thorough and explained that Bobby had 7 teeth extracted not the 1 as planned.
I also received a telephone call from Eve yesterday asking how Bobby was. I said he was great, earing and drinking as normal and didn't seemed bothered at all, he's got a check up today by Eve and then his stitches removed next Week.
A very very big thank you to all at Abbey Vets Wombwell and not forgetting the surgical team in Barnsley. Thank you for looking after Bobby and keeping me well informed about the pre and post operation procedure.
This is the best Vets by far that I have been to, thank you once again.
Bry (Chesterfield) living in Wombwell
Lovely staff , really helpful and Buddy had a great check up.
We are registered at High Green. Visited today for an annual health check with both my dogs.
We usually see John. Today it was Cat (Catalina).
My boy is very nervous and usually has to wear a muzzle with John.
Today, Cat was so very patient and gave Wolfy time. She was very gentle and he liked her. No muzzle and she got to his ears which he doesn't like being touched. She said, he had a bit of an ear infection, which I suspected. I have explained to John before (when I took my other dog a while ago) that I suspected it, but obviously without seeing his ears he couldn't say. I said, I didn't want to bring him and get him stressed so I said I would monitor and see if it got worse.
No fault of John at all, however I just wanted to officially thank Cat for today, she was amazing with my boy.
Also, I wanted to say how good Steph is as well, she is brilliant and so efficient.
Please can you pass this on to them both.
Miss Chadwick
I’ve visited Abbey Vets in High Green a couple of times now and both times I’ve received such a lovely warm welcome from Lisa on reception. She’s not only friendly but also very professional, she’s a credit to the practice.
We felt we must write to you direct to tell you how wonderful your Staff have been whilst caring for Snickett (Snix) . She had a major incident whilst we were travelling back from VetsNow where she had been overnight .
She was fine when we picked her up but on our way home she found it difficult to breathe and was foaming at the mouth and gasping for breath her tongue went blue . We contacted Barnsley main surgery as it was a Saturday and told them we were on our way .
As you can imagine we were distraught but as soon as we got there the Nurse Rebecca was waiting for us and took Snix straight upstairs to Chloe the Vet .
As you can imagine we were distraught but your Staff were absolutely amazing .
Chloe saw us and explained the situation and that Snix still didn’t look good but we needed to wait and see how she responded to treatment .
Throughout this difficult time we were kept up to date by the Vets and the Nurses , caring for her day and night , which we found very reassuring .
Fortunately for Snix and ourselves we had a positive outcome and Snix was allowed home the next day by Natalie ,the Vet, who explained everything to us and that we needed to continue her medication with close follow up . She also needed further investigations on her heart and lungs once her medication was completed.
We cannot thank your Staff enough for their quick actions when we first brought her in as she looked awful and we thought she was going to die . They kept us informed throughout the whole process and were professional , knowledgeable and friendly . We believe Snix would not be here now without the immediate emergency care they provided and the excellent after care which is not yet completed .
The Staff on reception were also amazing, helpful and supportive keeping us informed whilst the emergency treatment was being administered. Also we must mention the Vets and reception Staff at the Hoyland Branch who ,as usual, did everything they could to fit in appointments for her aftercare around our availability as she doesn’t travel well and it’s easier for reviews there as it’s only 5 minutes away .
Throughout her treatment she has received excellent care and for that we cannot tell you how much that means to us . Whist we still have scans and X-rays to do we do not believe Snix would be here without your Staff’s expertise and excellent care .
We know this is not a one off as approximately 6 years ago old our old Staffie had an intussusception and he also received excellent care which saved his life .
Please would you be kind enough to thank everyone involved in Snix’s care and tell them how grateful we are and we can’t praise them enough.
Sue and Gary Meadows
I had to have my beautiful 15 year old cat pts here last week. They were so caring and let her take her last breaths with dignity. Really lovely surgery and nice staff. Thank you for making a really difficult day a little easier.
Katie
Yesterday I came to collect louis ashes from yourself. I would just like to say a massive thankyou to all the staff but mostly the girls on the front desk. From start to finish the care received from the death of my mums beloved dog was handled with so much care and compassion and I didn't have to think about anything, the girls on the front desk have been amazing and so caring, even though my mum changed her mind from just burying him to having him cremated it was accommodated even though it was 2 days after the death, which was very much appreciated.
When I picked Louis's ashes up yesterday the casket he was in was beautiful and so nice and I couldn't believe it. My mum loved it and has been able to cherish louis in the very best way.
Lucy Mellor
I can't thank Abbey vets, Dodworth rd, Barnsley enough for looking after my puppy when she became poorly very quickly. From the reception staff to the nurses and vets they were all truly amazing! A special thank you to Izzy on reception for realising she'd taken a turn for the worse and wipped her away to safety. I can't recommend this company enough. They're all true living angels.
Anon
Hi, just a quick thank you and no response needed. My dog Charlie came in with the possibility of needing an operation, but didn't need it. However, with the checks you did while he was under anaesthetic, it seems to have popped something back into place and he has found his feet again (well foot ?). Thanks to all the team at Barnsley for looking after him. You are awesome!
Mr. W Hanson
I would like to give my sincere thanks for the care you have given my dog, Roxy, over the last year.
Being unhappy with the care she was receiving at her former vets I moved her to Abbey at a time when she had developed an oral rumo0ur.
Everyone I have communicated with has been sympathetic, caring and have gone over and above my expectations.
Brian, who was the main vet who took care of her has been nothing but patient with us at this difficult time. He has been open and honest, and I've no doubt has spent extra time beyond what an average vet would take to ensure Roxy received the best care possible.
Sadly Roxy had to be euthanised by Brian a week ago. This was performed at home. Brian, as usual was calm, patient, and empathised with me, whilst remaining professional at all times.
As a result she died in my arms surrounded by those she loved. I'm devastated by my loss but I will never forget how well Abbey vets and Brian took care of her.
I'm eternally grateful.
Carla Gardner
I had an Appointment at 4.30pm on 14/01/19 for my Bearded dragon Spyro. unfortunately the appointment resulted in putting my lovely boy to sleep. i do not remember the name of the vet or the Receptionist nut i hope from the information i have given you that you can find out who they both are and give them a very big Thank you from me, i was alittle too upset at the time to truely appreciate how caring and understanding and kind they both were. a true credit ti Abbey Vets. Thank you
Emma Louise Goodinson
Abbey Vets are brilliant. The best vets I've ever used because they really do care about the animals they treat. Thank you for always being there whenever I have needed you
Kaye Chinnery
Love Abbey Vets, they are the best. I travel nearly 50 miles to use them,
Caroline Joyce
Your vet Jenny & her colleague did a home visit for us...they were so lovely and efficient and managed our total devastation so well. They were just brilliant in such awful circumstances. Many thanks to them both.
(seen by Jenny and Lisa)
Thank you from me. I was a little too upset at the time to truly appreciate how caring and understanding and kind they both were. A true credit to Abbey Vets. Thank you
(seen by Alin and Amy at Royston)
To all of you in Reception - on the desk and on the phone - whenever we contact you - an appointment - support for crisis - and all the other sad things you have to do - you really are the front line. You are unfailingly courteous, sympathetic and helpful and we are grateful, not just for your support over Milly, but on all the other occasions when you all make a difference.Thank you all.
Anne and John
We would like to thank vet Katie and nurse Sara on the kind and professional way they helped our Suey on her journey over Rainbow Bridge.
We would also like very much to thank Rebecca (Cudworth branch) for caring for Suey after her stroke giving us an extra 2 years. Without Rebeccas help it would not have been possible
Please would you pass on our grateful thanks
Best wishes
Janet and John Burgwin
#FarewellStanley - We would like to thank all the staff at Abbey Vets Barnsley and Wombwell branches for the kindness, care and support shown to Stanley over the years that we have been with them. Having to say goodbye to our beautiful boy last Monday was the hardest thing to do. A special thank you to Brian O Donovan (Vet) who has also shared Stanley's journey with us to the very last moment. #GoodbyeStan #MansBestFriend #Moonstryders #RainbowBridge #StanleyJenkinson
Benita Jenkinson
Abbey, you are amazing! You have done nothing but provide 110% care for my cats (and for me!) over the last six years ...
My local Royston branch are simply just brilliant and always have time to listen to me as well as to do their best to manage my appointment times - they go above and beyond the call of duty and are caring, compassionate and understanding...
I’ve recently rescued a small cat with a heartbreaking background of cruelty so as a result she is extremely scared of people she doesn’t know and strange situations; however, Amy, Adele and new vet at Royston, Katie have been just lovely with her and made it so much easier for me to take her ...
Thank you so much for looking after all of us so well ... It is appreciated more than you all know, it really is ...
From Kate Shepherd, Nicholas, Isabella, Tazmin and Renee xxxxx
Katie Layla Lou
Would like to say a massive thank you to all staff for looking after Willow today whilst she was spayed - I've been a nervous wreck and appreciate the call last night to check we were ok for today, the call to say he baby tooth needed removing extra and also a call to advise operation was over - thank you so very much x
Betty Beyond
Would like to say a massive thank you to the amazing staff at Abbey Vets for looking after my baby today - the have been so efficient, quick, helpful, kept me totally updated and informed - so grateful for the amazing Emma Rayner for being fantastic and looking after me - highly recommend this vets practice as I wouldn't go anywhere else.
Betty Beyond
This message for Rebecca and Bev at cudworth branch. We would like to thank you both so much for your help and support and the card we received was lovely. it put a smile back on our faces
Scooby will saddley be missed and always in our hearts the house isn’t the same without him
We will be back to abbey vets cudworth as we have just got two shitz shu puppies two sisters we get them in two weeks so teddy and willow will need their injections from our trusted vet Rebecca.
Best wishes,
Chris dawn ella and Ava xx
ChrisnDawn Haw
Well I've had my first visit at Abbey vets ( Wombwell branch).I was really impressed by the friendly nurses/receptionists. Excellent advice from the vet-who Sussed me out in seconds that I was an anxious mum. It was interesting watching regular clients drop in and how relaxed the atmosphere was which must be a bonus to pent up pets awaiting their jabs etc. More to the point my guy Kai loved it and doled out kisses to anyone who came for a fuss-even the vet got one while he was listening to his heart. Well impressed and have passed on that message to my friends. Thank you for accepting us.
Carol Rich
After being with a vets for decades due to new ownership I decided to move.I spoke to a delightful lady called Rachel at the Wombwell branch who made changing over a breeze. Im bringing my beautiful lab in next Friday for a check over and look forward to meeting everyone. Thanks Rachel for answering my questions and hope to meet you in person soon.
Carol Rich
I've had a flash back on face book today and it broke my heart. I can't thank John Penny and Kate enough, 3 years today I've still got my dil after her old vet wanted to put her to sleep and you saved her by employing amazing vets and co-staff to look after a wreck of an owner xxx
Keep going high green Abbey xxxxxx
Katie Pickering
Hi abbey vets, here we are on our visit tonight to the Deepcar branch where Leo is a regular visitor- thank you for making us feel so welcome
Woofs and wags,
Cressie and Leo xx
Sam Friskney
Cannot thank all the amazing staff at both Barnsley and especially Hoyland branch who took care and looked after Max.
We thank you from the bottom of our hearts for all you did for him. 💔 xx
Sarah Thwaites
Hi, me and Belle visited Royston today, I was very impressed with the helpfulness of the staff, the practice was very clean and the nurse that saw Belle was brilliant. Belle is now sleeping and very happy which means I can now stop worrying about her so thanks again Royston group.
Kezza Stephenson
A big thankyou to abbey vets at Barnsley for making this little boy Milo all better again he,s getting back to is old self again xx
Kaz Sexee Red Scanlan
Would just like to say a very big thank you to all the staff at Barnsley branch for taking care of my lovely Otis doggy yesterday....... he's at peace now...... thank you for treating him with dignity and respect. ❤️
Andrea Atkinson
Excellent service for my rubie Tuesday FOR her spey and after care. Thank You very much x
Sally Truman
Hello Mr D,
My friend's mum came in with her cat Oreo Judd on Wednesday who was severely constipated and had to be admitted. She asked me to tell you that the staff that dealt with Oreo, Eleanor, Mariline and the nurses were all amazing in what she noticed to be a very busy shift. She said that they were all lovely and has posted on facebook about the 'fabulous treatment' they received at Abbey.
Jennie
Hello I just wanted to say I went to Deepcar Vets yesterday afternoon to pick up my dog and cats prescriptions, the young girl on the reception was so very friendly and helpful with choosing the right flea and worming treatments and was just really lovely. I thought I would tell you as it’s nice to know your staff are doing so well.
Sarah Adlam
Hi, I just wanted to say a BIG thank you to abbey vets and especially to one of your receptionists called Melissa I think. Anyway, about 4 wks ago I found a husky dog roaming up and down west st in hoyland and as it was about 07.30 and I was on my way to work I was at a loss as to what to do with the dog I'd found. I decided to take it to the only kennels I knew at wath which I thought would be open at that time but they didn't want to know so then I went to the vets in wath who refused to take him but they said they could scan him to find out his details but they couldn't tell me where he lived so I could take him back to his owners, what an absurd situation I felt myself in, they wouldn't take him or tell me who's dog it was so I could get him home ! absolutely ridiculous so back in the car he went then we called at the vets in chapeltown but who didn't open until 9. After getting a bit frustrated by it all I sat wondering what to do with him. Do I skin him and make a coat out of him as he'd got some beautiful colours in his fur ? ( only joking ) 🙂 .. do I keep him? Or do I try good old abbey vets at 08.30? abbey vets it was then so I came up to abbey vets to be greeted by a cheerful Melissa who got the ball rolling telling me the ins and outs of how abbey would deal with my furry friend but the thing that put the biggest smile on my face is when she said they could take him off my hands , put him on the pets lost database etc etc etc . WOW !!! THANKYOU ABBEY VETS! It also shows just how caring towards animals you are especially compared to the UNCARING others I tried to get help off. Once again a big thank you to Melissa and abbey vets. Ps, when you move to your new premises we'll be registering our 2 dogs with you. Sorry about the late reply only I've been working away.
Craig U.
I've a fear/noise reactive BC whom is very nervous I didn't even have to explain the vet knew and ignored him and just let him sniff and come to her which was a great start I've seen vets put their arms out and he panics she was so good with him she knew he was stressing out by his body language and his licking – very good.
Samantha
I am writing this completely heartbroken following the loss of both my adored dogs within the space of a week butI just wanted to say a massive thank you to the team at Hoyland. Over the years the Hoyland branch have provided excellent care and service and I really appreciate it.
Thank you.
Leonie Briggs
I just wanted to say thank you for how brilliant you were with my little dog, Poppy, today. She was limping badly and we were extremely worried as she has surgery last year on both elbows for IOHC. Also she is very timid and hates vets because of her ops. The vet she saw was so helpful and treated Poppy like she was her own. I have filled in your survey but couldn’t do the google review so thought I would just email you instead. I called you at 7.30 this morning and the lady I spoke to was lovely and extremely helpful.
That is why we keep coming back to you, usually at Deepcar.
Thank you so much.
Marianne and Charlie (and Poppy)!
Dear Mr Duffy,
Following your teams care of Storm we feel we must contact you to express our gratitude for all they have done for him.
All the Staff from reception through to the Vets have been excellent. Storm has been extremely ill and as I’m sure you will appreciate it has also been difficult for ourselves. Throughout his care everyone has kept us informed on how he was progressing and the care that he needed.
We can’t thank the Vets enough for their expertise and professionalism and kindness Carmen, Natalie, Rachel, Fran and Steven have been superb , if we have missed anyone out please accept our apologies . They kept us informed daily about his progress and to explain his care and discuss what they believed he required.They gave us time to discuss his care with them and answer our questions. We were extremely impressed with the care they provided and their honesty as to Storm’s recovery.
We visited Storm frequently at the surgery and the reception Staff were very helpful and kind . The nursing Staff kept us informed of his progress and were extremely professional ,knowledgeable and kind to both Storm and ourselves nothing seemed too much trouble .
When we left him we knew he was in safe hands which was a big help to both of us. Each morning the Nurse contacted us to give us an update on Storm’s progress which was extremely helpful and gave us the opportunity to ask questions without us having to ring the surgery this was less stressful for us .
We now have Storm home and he is getting back to his old self he hasn’t yet been discharged but is seeing Carmen on Thursday at your Hoyland Branch . The Staff there have also been excellent they are always helpful , kind and professional and it makes such a difference when you are worried about your pet .
We have used your practice for a number of years and have always received excellent care from all your Staff . We know that you may think that this is the care you expect from your Staff but it’s how that care is delivered and how your pet and yourselves are treated within that care plan . Your Staff , without exception , have been amazing . We have had a wonderful outcome with Storm but had it not been so we would still say that he and ourselves couldn’t have received better care . Thankfully Storm is now recovering well and we cant thank your Staff enough .
Please would you be kind enough to inform your Staff how much we appreciate the care they have provided and that thank you does not seem enough for all they have done.
Kind Regards
S & G Meadows
These lovely people gave great support when I made the decision to put my little lady Amber to sleep. They had all the time in the world without rushing us and despite Amber been part Ferrell they treated her with the care and dignity that she deserved. They also sent a card the had been placed at her final resting place. From the bottom of my heart I thank you all.
Jackie Grigg